SMS automations

Runs the moment someone leaves their details on a renovation landing page. Instant acknowledgement, a next-day nudge, then a final reminder before the 72-hour window closes.

Runs on: dry-recovery-renovation, dry-recovery-renovation-ppc

1. 1

   Instant acknowledgement · Immediately

   Hi {{first_name}}, thanks for your interest in the dry-summer recovery renovation. I've got your details and I'll be in touch within one working day to price your lawn properly. Reply to this message any time with questions. - Ian, Shrekfeet

2. 2

   Next-day nudge · After 1 days

   Hi {{first_name}}, just checking you've had everything you need on the renovation. The free professional over-seed is still on your quote. Happy to talk through what your lawn actually needs - reply here and I'll come back to you. - Ian, Shrekfeet

3. 3

   Offer window closing · After 3 days

   Hi {{first_name}}, the free over-seed on your renovation is held for a few more hours. If you'd like me to lock it in, reply YES and I'll get you booked. - Ian, Shrekfeet

Runs when someone sends a question from the 'Ask Ian' box on a renovation page. Confirms receipt straight away, then follows up if the conversation goes quiet.

Runs on: dry-recovery-renovation, dry-recovery-renovation-ppc

1. 1

   Question received · Immediately

   Thanks for the question - it's come straight through to me. I'll reply personally, usually within 30 minutes during working hours. You can keep replying on this number. - Ian, Shrekfeet

2. 2

   Quiet-conversation follow-up · After 4 hours

   Hi {{first_name}}, following up on your renovation question. If it's easier to talk it through, reply CALL and I'll ring you back. - Ian, Shrekfeet